/* =========================================================
   PerfectPanel Modern Live Chat & AI Agent Widget CSS
   Tailored to PerfectPanel Theme (Simplify & PakPanel)
   ========================================================= */

:root {
  --pp-primary: #307c6f;
  --pp-primary-dark: #1b564c;
  --pp-primary-light: #44a08d;
  --pp-gradient: linear-gradient(135deg, #286263 0%, #307c6f 60%, #44a08d 100%);
  --pp-bg-main: #f0f7f6;
  --pp-card-bg: #ffffff;
  --pp-user-bubble: linear-gradient(135deg, #286263 0%, #307c6f 100%);
  --pp-bot-bubble: #ffffff;
  --pp-bot-border: #d4e7e4;
  --pp-text-dark: #062525;
  --pp-text-muted: #6a7c7c;
  --pp-input-bg: #e4f1ef;
  --pp-input-border: #c2dcd8;
  --pp-input-focus: #b8d2cd;
  --pp-shadow: 0 12px 36px rgba(4, 33, 72, 0.12), 0 2px 8px rgba(48, 124, 111, 0.08);
}

/* Floating Trigger Button */
.pp-livechat-trigger {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 58px;
  height: 58px;
  border-radius: 50%;
  background: var(--pp-gradient);
  box-shadow: 0 8px 25px rgba(48, 124, 111, 0.4);
  cursor: pointer;
  z-index: 99999;
  display: flex;
  align-items: center;
  justify-content: center;
  color: #ffffff;
  transition: all 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
  border: 2px solid rgba(255, 255, 255, 0.3);
}

.pp-livechat-trigger.left {
  right: auto;
  left: 24px;
}

.pp-livechat-trigger:hover {
  transform: scale(1.08) translateY(-2px);
  box-shadow: 0 12px 30px rgba(48, 124, 111, 0.55);
}

.pp-livechat-trigger .pp-trigger-icon {
  font-size: 24px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.3s ease;
}

.pp-livechat-trigger.active .pp-trigger-icon {
  transform: rotate(90deg);
}

/* Pulse Animation Ring */
.pp-livechat-trigger::after {
  content: '';
  position: absolute;
  top: -4px;
  left: -4px;
  right: -4px;
  bottom: -4px;
  border-radius: 50%;
  border: 2px solid rgba(48, 124, 111, 0.6);
  animation: pp-pulse 2.2s infinite ease-in-out;
  pointer-events: none;
}

@keyframes pp-pulse {
  0% { transform: scale(1); opacity: 0.8; }
  50% { transform: scale(1.22); opacity: 0; }
  100% { transform: scale(1); opacity: 0; }
}

/* Unread Badge */
.pp-unread-badge {
  position: absolute;
  top: -3px;
  right: -3px;
  background: #ff0019;
  color: #ffffff;
  font-size: 11px;
  font-weight: 700;
  min-width: 20px;
  height: 20px;
  padding: 0 5px;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 2px 6px rgba(255, 0, 25, 0.4);
  border: 2px solid #ffffff;
}

/* Chat Window Container */
.pp-livechat-window {
  position: fixed;
  bottom: 92px;
  right: 24px;
  width: 380px;
  max-width: calc(100vw - 32px);
  height: 580px;
  max-height: calc(100vh - 110px);
  background: #ffffff;
  border-radius: 16px;
  box-shadow: var(--pp-shadow);
  border: 1px solid rgba(48, 124, 111, 0.15);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 99999;
  opacity: 0;
  visibility: hidden;
  transform: translateY(20px) scale(0.96);
  transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
  font-family: 'Plus Jakarta Sans', 'Cairo', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

.pp-livechat-window.left {
  right: auto;
  left: 24px;
}

.pp-livechat-window.open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

/* Header */
.pp-chat-header {
  padding: 14px 18px;
  background: var(--pp-gradient);
  color: #ffffff;
  display: flex;
  align-items: center;
  justify-content: space-between;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
}

.pp-header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.pp-avatar-wrapper {
  position: relative;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.2);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  border: 2px solid rgba(255, 255, 255, 0.4);
}

.pp-online-dot {
  position: absolute;
  bottom: 0px;
  right: 0px;
  width: 11px;
  height: 11px;
  border-radius: 50%;
  background: #26a25e;
  border: 2px solid #ffffff;
}

.pp-header-title {
  margin: 0;
  font-size: 15px;
  font-weight: 700;
  line-height: 1.2;
  color: #ffffff;
}

.pp-header-subtitle {
  margin: 2px 0 0 0;
  font-size: 11px;
  color: rgba(255, 255, 255, 0.9);
  display: flex;
  align-items: center;
  gap: 4px;
}

.pp-header-actions {
  display: flex;
  align-items: center;
  gap: 6px;
}

.pp-btn-icon {
  background: rgba(255, 255, 255, 0.18);
  border: none;
  color: #ffffff;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  transition: background 0.2s, transform 0.15s;
}

.pp-btn-icon:hover {
  background: rgba(255, 255, 255, 0.32);
  transform: scale(1.05);
}

/* Quick Action Chips Bar */
.pp-quick-chips {
  padding: 10px 14px;
  background: #f0f7f6;
  border-bottom: 1px solid var(--pp-input-border);
  display: flex;
  gap: 8px;
  overflow-x: auto;
  scrollbar-width: none;
}

.pp-quick-chips::-webkit-scrollbar {
  display: none;
}

.pp-chip {
  background: #ffffff;
  border: 1px solid var(--pp-input-border);
  color: var(--pp-primary-dark);
  font-size: 11.5px;
  font-weight: 600;
  padding: 5px 11px;
  border-radius: 20px;
  white-space: nowrap;
  cursor: pointer;
  transition: all 0.2s ease;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.pp-chip:hover {
  background: var(--pp-primary);
  border-color: var(--pp-primary-dark);
  color: #ffffff;
  transform: translateY(-1px);
  box-shadow: 0 3px 8px rgba(48, 124, 111, 0.25);
}

/* Messages Stream */
.pp-chat-messages {
  flex: 1;
  padding: 16px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: #fbfdfc;
}

.pp-message-row {
  display: flex;
  gap: 8px;
  max-width: 88%;
}

.pp-message-row.user {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.pp-message-row.bot, .pp-message-row.admin {
  align-self: flex-start;
}

.pp-msg-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #e4f1ef;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  color: var(--pp-primary);
  flex-shrink: 0;
  margin-top: 2px;
  border: 1px solid var(--pp-input-border);
}

.pp-message-content {
  display: flex;
  flex-direction: column;
}

.pp-msg-bubble {
  padding: 10px 14px;
  border-radius: 12px;
  font-size: 13px;
  line-height: 1.5;
  color: var(--pp-text-dark);
  word-break: break-word;
  position: relative;
}

.pp-message-row.user .pp-msg-bubble {
  background: var(--pp-user-bubble);
  color: #ffffff;
  border-bottom-right-radius: 2px;
  box-shadow: 0 3px 10px rgba(48, 124, 111, 0.25);
}

.pp-message-row.bot .pp-msg-bubble {
  background: #ffffff;
  border: 1px solid var(--pp-bot-border);
  color: var(--pp-text-dark);
  border-bottom-left-radius: 2px;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.04);
}

.pp-message-row.admin .pp-msg-bubble {
  background: #1b564c;
  color: #ffffff;
  border: 1px solid #1b564c;
  border-bottom-left-radius: 2px;
  box-shadow: 0 3px 10px rgba(27, 86, 76, 0.2);
}

.pp-msg-sender {
  font-size: 10.5px;
  font-weight: 700;
  color: var(--pp-primary);
  margin-bottom: 3px;
}

.pp-message-row.admin .pp-msg-sender {
  color: #1b564c;
}

.pp-msg-time {
  font-size: 9.5px;
  color: var(--pp-text-muted);
  margin-top: 4px;
  align-self: flex-end;
}

.pp-message-row.user .pp-msg-time {
  color: rgba(255, 255, 255, 0.75);
}

/* System Notice */
.pp-system-notice {
  align-self: center;
  background: #e4f1ef;
  border: 1px solid var(--pp-input-border);
  color: var(--pp-primary-dark);
  font-size: 11.5px;
  font-weight: 600;
  padding: 6px 14px;
  border-radius: 12px;
  text-align: center;
  max-width: 90%;
  margin: 4px 0;
}

/* Order Detail Card */
.pp-order-card {
  margin-top: 8px;
  background: #f0f7f6;
  border: 1px solid #c2dcd8;
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 12px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
}

.pp-order-card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-bottom: 1px solid #c2dcd8;
  padding-bottom: 6px;
  margin-bottom: 6px;
}

.pp-order-num {
  font-weight: 800;
  color: var(--pp-primary-dark);
}

.pp-badge {
  font-size: 10px;
  font-weight: 700;
  padding: 2px 8px;
  border-radius: 6px;
  text-transform: capitalize;
}

.pp-badge-pending { background: rgba(255, 193, 7, 0.2); color: #b45309; border: 1px solid #fde68a; }
.pp-badge-inprogress { background: rgba(30, 121, 228, 0.15); color: #1e79e4; border: 1px solid #bfdbfe; }
.pp-badge-processing { background: rgba(139, 92, 246, 0.15); color: #7c3aed; border: 1px solid #ddd6fe; }
.pp-badge-completed { background: rgba(38, 162, 94, 0.15); color: #15803d; border: 1px solid #bbf7d0; }
.pp-badge-partial { background: rgba(249, 115, 22, 0.15); color: #c2410c; border: 1px solid #fed7aa; }
.pp-badge-canceled { background: rgba(255, 0, 25, 0.15); color: #dc2626; border: 1px solid #fecaca; }

.pp-order-stats {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  margin: 6px 0;
}

.pp-stat-item {
  background: #ffffff;
  padding: 5px 8px;
  border-radius: 6px;
  border: 1px solid #e4f1ef;
}

.pp-stat-label {
  font-size: 9.5px;
  color: var(--pp-text-muted);
  display: block;
}

.pp-stat-val {
  font-size: 11.5px;
  font-weight: 700;
  color: var(--pp-text-dark);
}

.pp-speedup-badge {
  background: #307c6f;
  color: #ffffff;
  font-size: 11px;
  font-weight: 700;
  padding: 5px 8px;
  border-radius: 6px;
  display: flex;
  align-items: center;
  gap: 4px;
  margin-top: 6px;
  box-shadow: 0 2px 6px rgba(48, 124, 111, 0.2);
}

/* Typing Indicator */
.pp-typing-indicator {
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 8px 12px;
  background: #ffffff;
  border-radius: 12px;
  width: fit-content;
  align-self: flex-start;
  margin-top: 4px;
  border: 1px solid var(--pp-bot-border);
}

.pp-dot {
  width: 6px;
  height: 6px;
  background: var(--pp-primary);
  border-radius: 50%;
  animation: pp-bounce 1.4s infinite ease-in-out both;
}

.pp-dot:nth-child(1) { animation-delay: -0.32s; }
.pp-dot:nth-child(2) { animation-delay: -0.16s; }

@keyframes pp-bounce {
  0%, 80%, 100% { transform: scale(0); }
  40% { transform: scale(1); }
}

/* Input Area */
.pp-chat-footer {
  padding: 12px 14px;
  background: #ffffff;
  border-top: 1px solid var(--pp-input-border);
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.pp-input-wrapper {
  flex: 1;
  background: var(--pp-input-bg);
  border: 1px solid var(--pp-input-border);
  border-radius: 10px;
  padding: 8px 12px;
  display: flex;
  align-items: center;
  transition: all 0.2s ease;
}

.pp-input-wrapper:focus-within {
  border-color: var(--pp-primary);
  background: #ffffff;
  box-shadow: 0 0 0 2px rgba(48, 124, 111, 0.15);
}

.pp-chat-input {
  width: 100%;
  background: transparent;
  border: none;
  outline: none;
  color: var(--pp-text-dark);
  font-size: 13px;
  resize: none;
  max-height: 80px;
  line-height: 1.4;
  font-family: inherit;
  font-weight: 500;
}

.pp-chat-input::placeholder {
  color: var(--pp-text-muted);
}

.pp-btn-send {
  width: 38px;
  height: 38px;
  border-radius: 8px;
  background: var(--pp-primary);
  border-bottom: 2px solid var(--pp-primary-dark);
  color: #ffffff;
  border-top: none;
  border-left: none;
  border-right: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 15px;
  flex-shrink: 0;
  box-shadow: 0 3px 8px rgba(48, 124, 111, 0.25);
  transition: all 0.2s;
}

.pp-btn-send:hover:not(:disabled) {
  background: var(--pp-primary-dark);
  transform: translateY(-1px);
  box-shadow: 0 5px 12px rgba(48, 124, 111, 0.35);
}

.pp-btn-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* Mobile Responsiveness */
@media (max-width: 480px) {
  .pp-livechat-window {
    width: 100vw;
    height: 100vh;
    max-width: 100vw;
    max-height: 100vh;
    bottom: 0;
    right: 0;
    left: 0;
    border-radius: 0;
  }
}